Request for credit files

You should use this document to obtain a copy of your Statutory Credit Files to find out if there is incorrect information in your files, whether this is due to identity theft or error. The document will create the 3 letters you need to send to the three main credit reference agencies: Experian, Equifax and TransUnion (formerly Callcredit). When you receive your files, you should use our "Credit rating repair" and "Identity recovery" documents, as appropriate, to fix your credit rating.